» Shipping Discounts:

Shipping discounts offered as a promotion through the website or as a promotion via offer code are limited. Oversized surcharges still apply to all applicable items. All shipping promotions advertised are based on UPS Ground delivery services within the continental United States unless otherwise stated in the promotion details.

» General Shipping:

We ship by UPS to the United States. We process order every hour between 6:45 a.m. and 7:45 p.m.
Orders usually ship within 2-3 business days from the date of purchase, unless otherwise specified in the product description. You should receive your item within 2-4 weeks, depending on your location.

» Additional Shipping Charges:

Additional shipping charges may apply on overweight, oversized, odd shaped or fragile items. These charges will be noted on the product page.

» International Shipping:

There may be additional shipping charges on International orders, depending on the country you order from.
For certain countries, laws may prohibit the shipment of certain equipment such as weapons. The buyer accepts all liability if the item is confiscated by your home country’s government and no refund will be issued, unless the item is returned unopened.

» Shipping to APO/AFO

CMA ships to APO/FPO addresses via US Post Parcel Post. Parcel Post cannot ship items over 70 lbs.

» Shipping Addresses:

Shipping information cannot be changed once your order has been submitted. We apologize for any inconvenience, but we process orders very quickly and we hope that in the majority of cases our faster processing times work to your advantage.

» Shipping Tables:

The shipping charge depends on the destination and the value of your order. Please refer to the charts below. Delivery times are estimates; some items may take longer for delivery.

U.S. Oversized Package Charges**:

There will be additional charges for oversized, overweight and odd shaped items. This will be specified in the product page.

Outside Continental U.S or Canada: Email customersupport@completemartialart.com for shipping estimates on all international orders. Customer is responsible for payment of duties and /or taxes on all international orders.

*One-day and two-day delivery is also available. Ask your agent for details. Carrier fuel surcharges are in addition to listed shipping costs. Due to fluctuating fuel charges, shipping rates are subject to change without notice.

**Oversized package charges are in addition to regular shipping charges. Residents of Alaska or Hawaii call 310-473-6233 to order oversized items.

» Returns Policy:

New merchandise (not washed, worn, altered or soiled), suitable for resale, may be returned for exchange or refund within 30 days of purchase. If new merchandise is returned within 30-60 days of purchase, there is a 20% restocking charge; after 60 days, goods will not be accepted. No returns are accepted on custom items or clearance items.

To return any merchandise, customer needs to complete the exchange/return form which will be provided to you upon request. Merchandise should be wrapped securely and returned via U.P.S., R.P.S., or insured parcel post. All merchandise sold as sets must be returned as sets. A credit will be issued by the original method of payment, excluding shipping and handling charges.

For some orders, you may be asked to ship the item back directly to the manufacturer, which will help expedite the process for the returns or exchange. The manufacturer return address will be provided to you by our customer support

A check or money order for shipping and handling charges must accompany all exchanges. Merchandise, returned for exchange without a check or money order to cover shipping and handling, will be charged on customer's credit card or sent out COD with appropriate charges.

» Returns Address:

U.S. customers should send returns to:
Address will be provided to you based on the manufacturer or vendor address it shipped from.

Please allow 2 to 4 weeks on all returns for exchange, refund, or credit.

» Books and DVD:

Due to vendor requirements, books and DVD cannot be refunded or exchanged once the seal is broken. If a defect is discovered in the purchased book or DVD, it can be exchanged for the same title.